Acceptable Use

• Treat other users with respect. No harassment, bullying, threats, or intimidation.
• No hate speech or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic.
• No content or conduct that is sexually explicit, exploitative, or endangers a minor in any way.
• Prioritise safety during sessions and follow applicable rules for working with minors.

• Do not impersonate another person or misrepresent your identity, qualifications, certifications, or affiliation with a club.
• Provide accurate profile, listing, and booking information and keep it up to date.
• Reviews must reflect a genuine first-hand experience. No fake, paid, or retaliatory reviews.

• Do not use the Platform for fraud, money laundering, chargeback abuse, or any illegal activity.
• Coaches must not take payment off-platform for sessions discovered through the Platform, or otherwise try to avoid the service fee.
• Do not abuse refunds, promotions, or the cancellation policy.

• Do not scrape, crawl, harvest data, or reverse-engineer any part of the Platform.
• Do not attempt to gain unauthorised access to accounts, systems, or data, or probe, scan, or test our security without permission.
• Do not upload malware, attempt denial-of-service attacks, or otherwise interfere with the Platform's operation or other users.
• Do not use bots or automated means to create accounts, send messages, or manipulate listings, rankings, or reviews.

You are responsible for the content you post (profiles, photos, messages, reviews). Do not post content that is illegal, defamatory, infringing, deceptive, or that violates someone else's privacy or rights. We may remove content and suspend accounts that violate this Policy, with or without notice.

Coach’s Take lets a Coach publish short pieces of free advice — a title, plain text, and optionally one photo or one short video — which anyone can read on the Platform. Only a Coach with a complete, visible profile and an active Coach plan may post, and posting can be paused on an account at any time.

Before a Coach’s first take we ask them to agree to five rules, and we keep the date and the exact wording they agreed to. A Coach confirms the same responsibility on every post:

• It’s yours, and it’s true. Accurate advice that is safe to try. The Coach alone is responsible for it.
• Your own content. No licensed music, no logos or brands of others, nothing copied from someone else.
• No advertising. No links, contact details, phone numbers, e-mail addresses, social handles, or other apps and booking platforms. A take has no link field, renders as plain text, and is never turned into a clickable link.
• No one under 18 identifiable in a photo or a video.
• We may remove a take that breaks these rules, and repeated problems pause a Coach’s posting.

Takes are a Coach’s own advice and not medical advice. Train within your limits, and stop if something hurts.

We check takes before they are published. Every photo, every video and each Coach’s first takes are reviewed by our team before they go live, and an automated check runs over the text and images of every take. We may hold, remove, or decline to publish content at our discretion.

To report a take, use the “…” menu on the take itself. You do not need an account — you can also report one, or raise a copyright or takedown request, through our help page or by e-mailing [email protected]. Anything involving a child’s safety is treated as urgent.

If you see a violation, use the in-app report feature or email [email protected]. We investigate reports and may remove content, freeze a payout under review, suspend, or terminate accounts, and where appropriate involve law enforcement.